Remove Default Record Type From Chatter Profile

Remove from

  • Chatter External User
  • Chatter Free User
  • Chatter Moderator User

To remove record type in Chatter Free and Chatter Moderate User, it’s not that straight forward because there is no Object Settings in Profile Overview. You need to hack URL.

Use this format to generate a URL to access Object Settings in a profile:

https://[your org].salesforce.com/setup/ui/profilerecordtypeedit.jsp?id=[Profile ID]&tid=[Object TID]&pn=[Profile name and use "+" to replace blank]

Get Profile ID

When you click on a profile, Profile ID can be found on URL.

For example, when click on Chatter Moderator User profile, the URL is:

https://ap21.salesforce.com/00e90000000pbIg

The Profile ID for Chatter Moderator User is 00e90000000pbIg

Get Object TID

When you click on a Custom ObjectsObject TID can be found on URL.

For example, when click on Incident custom object, the URL is:

https://ap21.salesforce.com/01I90000001hqqQ?setupid=CustomObjects

The Object TID for Incident is 01I90000001hppQ

For standard objects, use the name of the object instead e.g. Account.

Generate URL

To access Chatter Moderator User‘s Incident object setting, use:

https://ap21.salesforce.com/setup/ui/profilerecordtypeedit.jsp?id=00e90000000pbIg&tid=01I90000001hqqQ&pn=Chatter+Moderator+User

Replace Chatter+Moderator+User with Chatter+Free+User if the profile is Chatter Free User.

How create a Record Type